Big Brother
How are you monitoring your workers now that you don’t have line of sight?
In my business, we don’t.
My workforce is mature and responsible.
They are accustomed to working remotely from their colleagues and team leads, because they work in the Philippines. While their clients are in Australia, US, Singapore and U.K.
Usually, they are office based. There are no cameras pointed at them. We don’t take a screenshot of their activities every 5 mins.
We don’t need to.
They have clear deliverables and KPIs.
I am strongly opposed to Big Brother monitoring tools. It fosters a culture of distrust. And if you don’t feel trusted, why would you go over and above?
Some companies here in the PH offer these services. The staff are highly monitored, tightly supervised, disempowered.
If that’s what you’re looking for, I can’t help you.
My clients, several about to celebrate their 5th anniversary with my 5 year old company, treat their staff as trusted, mature employees.
They are rewarded with quality, timely output.
No-one is complaining about degradation of service since we’ve moved to home-based.
My #business is successful because of the responsibility and accountability demonstrated by my staff.
Are you monitoring your staff? Are you being monitored?
