Cultural Intelligence 101
Cultural Intelligence 101
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At the end of August this year, I celebrated a significant anniversary. On the 23rd,…
Pip – A Reading Story for Children
Pip – A Reading Story for Children
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Far far away there is a country made up of many islands, glistening like jewels…
Attrition and Offshore Workers
Attrition and Offshore Workers
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One of the reasons Yempo does not operate in the call centre space – specifically…
Catering: Cebu Book Club
Catering: Cebu Book Club
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When a friend asked if she could host a book club meeting at my house,…
Catering: Garden Party
Catering: Garden Party
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When a good friend put out a call for recommendations for caterers for her garden…
From startup to maturity. Yempo – 4 years on
From startup to maturity. Yempo – 4 years on
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As Yempo moves into its fifth year of operation, we have numerous employees, particularly amongst…
What’s so great about business travel
What’s so great about business travel
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What’s so great about business travel Jul 10 2017 When I talk to business professionals…
The value of values
The value of values
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The Value of Values June 26 2017 With Yempo in its third year of operation,…
Marketing to employees
Marketing to employees
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Marketing to Employees 21 June 2017 I’ve been using the marketing services of Social Media…
Bureaucracy Creep
Bureaucracy Creep
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Bureaucracy Creep March 10 2017 Some of the challenges I encounter, living in a developing…
6 Signs your offshore employees are not engaged
6 Signs your offshore employees are not engaged
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6 signs your offshore employees are not engaged march 9 2017 Are you no longer…
Reciprocal Role Modelling
Reciprocal Role Modelling
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Reciprocal Role Modelling Feb 20 2017 One of our philosophies at Yempo is to have…
Running a business in a culture of fear
Running a business in a culture of fear
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Jan 18 2017 The world seems to have become a whole lot scarier lately. Regardless…
Why you shouldn’t establish a company in the Philippines
Why you shouldn’t establish a company in the Philippines
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Why you shouldn’t establish a company in the Philippines Jan 9 2017 Large enterprises have…
Workforce Evolution
Workforce Evolution
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Workforce evolution dec 29 2016 Over the last 25 years, while I was busy working,…
The Quest for Harmony
The Quest for Harmony
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As you know from my last post, I’ve been having issues with peeing in the…
The Taming of Kai
The Taming of Kai
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If you are new to my blog, there are a couple of relevant things you…
Slaver, that’s me
Slaver, that’s me
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Last November I published “Patriotism and Offshoring” which described my journey reconciling three elements of my…
Lazy? Apply Here!
Lazy? Apply Here!
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In a recent casual discussion about working styles, I made a comment that I’m lazy….
The Concept of Community
The Concept of Community
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When Yempo was launched, our core values were defined as Commitment, Excellence and Community. The…
Home Made Cat Food
Home Made Cat Food
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Today I spent a few hours cooking for my cats. With nine cats who for various…
Why We Are Frustrated By Call Centres
Why We Are Frustrated By Call Centres
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I live in the country that is essentially the Call Centre for Planet Earth. I…
Growing with our Clients
Growing with our Clients
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I recently hired a Dutch IT manager to run one of our Philippine offices. Yempo’s…
Who Files Your Tax Return?
Who Files Your Tax Return?
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Sometimes I meet small business owners who don’t think outsourcing is for them. They prefer…